The freedom to grow your business.
In today’s digital workplace, technology has the power to influence the output of your business – for better or worse.
Equipment malfunction, for example, seriously inhibits productivity. Workers waste an average of 22 minutes every day dealing with IT-related issues according to a survey by IT staffing firm Robert Half Technology. That translates into about 91 hours, or more than two weeks, per year.3
And it’s not just breakdowns that cause problems. Complexity is also a challenge, with two-thirds of IT executives saying difficult-to-use technology is making their jobs more difficult. For a busy employee with deadlines to consider, this is incredibly frustrating. At Ricoh, we want to provide our end user with a good experience that empowers them to be as productive as they can be.
So we’ve built some key features into our intelligent MFPs that will boost, and not restrict, your workforce.
3. Source: www.bbc.com "Tech issues kill productivity, but don't rush to call IT" https://www.bbc.com/worklife/article/20161219-tech-issues-kill-productivity-but-dont-rush-to-call-it
High quality output
The one thing above all you need from your MFP is outstanding print quality. And our intelligent printers deliver this.
Ricoh’s advanced printing technologies deliver sharp text and true colour without saturation, so you get the best quality print results every time.
Plus, our range of versatile finishing and paper tray options allow you to add a professional-grade touch to your printed materials. This is a capability you can add to your existing MFP, as part of its scalable intelligence functionality.
Serious simplicity
Our Smart Operation Panel’s (SOP) touch interface mimics that of your smart device, so it’s immediately familiar and intuitive – making it very easy to use.
Customise the SOP with your company logo and personalize it by user – giving instant access to frequently used functions. This also acts as a portal to the range of third party apps within our operating system.
The SOP user experience is consistent across multiple Ricoh devices, so once you’ve learned to use one device, you can use them all.
Taking the best of digital transformation
Digitization is the ultimate technique to streamline operations and drive productivity. And the cornerstone of a digital workplace is the MFP. It acts as the entry point from the physical to the digital world.
In this way, all the benefits of workflow digitization are made possible by the MFP. Ricoh’s intelligent devices integrate, allowing you to completely digitize your document workflow, meaning you can access and store information in a swift, secure manner.
On top of this, seamless connectivity through the Ricoh Smart Device Connector enables you to connect other mobile applications to print, scan and access documents regardless of location. This means your employees can access and share information quickly and easily, wherever they are in the world.
Intelligent Support
Unfortunately, there will still be times when things go wrong.
This is where Intelligent Support steps in, providing a continuous, pro-active service that helps keep your device working around the clock. Rather than stepping in to assist after a problem develops, this extraordinary platform works full-time to anticipate issues and help prevent them arising.
Using state-of-the-art technology and data analysis, Ricoh’s Intelligent Support continuously monitors the internal workings of your device so it’s more resilient and reliable. But if issues do arise, our array of online support resources are available to help fix problems straight away.
Your business’s IT team can also use the Remote Panel Operation tool to take control of the devices in the company fleet, to resolve any issues your employees might have.
We also want to empower employees to help themselves. We’ve produced a series of how to videos, which complement our web help tool, showing users the way to complete simple tasks like toner replacement quickly and easily.
Both the videos and web help is available on the Smart Operation Panel, so your employees will always have the help they need right at their fingertips.
This gives a business the freedom to grow and innovate, without the worry of downtime or lost productivity.
Check our the full line of Intelligent Devices brochure for more details